Jim Claire Shaw in Long Ashton

We had a bad experience with these landlords. Initially they verbally offered to pay a contribution to our heating for the damp, then in writing they denied this and tried to blame us for causing the damp, even though we spoke to them about one of the damp patches on the day we moved in. They threatened to send their solicitors after us but they refused to show the damp survey to anyone and got really cagey whenever it was brought up. The damp surveyor told us in person that the damp was an historic and long-standing issue in the property. However, the landlords constantly tried to blame us for causing the damp. They were a very wealthy pair and the way they treated us was intimidating and unprofessional.